01 · Managed IT
Managed IT & Helpdesk
Day-to-day support for your staff, workstations, network, and printers. Fast response when a front-desk computer won't log in at 7:45 AM.
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Healthcare IT · Metro Atlanta
The IT partner your practice should have had from day one.
Syntric provides HIPAA-compliant managed IT, Microsoft 365, and security services to independent primary care and healthcare practices across metro Atlanta.
100%
Of engagements include a signed Business Associate Agreement
15-day
Maximum incident and breach notification window
M365
Healthcare-grade Microsoft 365 configuration standard
Local
Metro Atlanta-based. We know your neighborhood.
What we do
Five services. One standard. Built for healthcare.
We don't do everything. We do the things that matter most to a small medical practice, done the way HIPAA requires, not the way a generalist IT shop would improvise it.
02 · Compliance
HIPAA Compliance & Security
Technical safeguards aligned with 45 C.F.R. Part 164 — encryption, access controls, audit logging, incident response, and documentation.
Learn more →03 · Microsoft 365
Microsoft 365 for Healthcare
M365 tenants configured with the Microsoft BAA, MFA, conditional access, encrypted email, and audit logging — tuned for small healthcare practices.
Learn more →04 · Continuity
Backup & Disaster Recovery
Encrypted, off-site, tested backups for your EHR data, documents, and workstations. Recovery plans designed for ransomware, not just hardware failure.
Learn more →05 · EHR
EHR Support & Optimization
We don't replace your EHR vendor — we make sure the infrastructure around it stays fast, secure, and available. Because slow EHR means lost revenue.
Learn more →05 · Telehealth
Telehealth (Teams + Zoom)
HIPAA-compliant telehealth deployment and support on Microsoft Teams and Zoom for Healthcare. BAA coverage, workflow integration, and provider training.
Learn more →Not sure yet?
Start with a free HIPAA IT review.
Twenty minutes. We'll walk your current setup and flag what's working, what's not, and what could put your practice at risk.
Book a review →Most small medical practices work with a "family IT guy" or a general-purpose MSP, someone who fixes printers at a dentist one day and resets a server at a warehouse the next. That works for a coffee shop. It fails for a practice that has to answer to HIPAA, document technical safeguards, and maintain a defensible compliance posture if the Office for Civil Rights ever comes knocking.
The hardest question to ask your current IT provider is the simplest one: will you sign a Business Associate Agreement? If the answer isn't yes, in writing, you have a problem that has nothing to do with your computers.
Syntric exists because independent primary care practices in metro Atlanta deserve an IT partner that actually understands the regulatory context they operate in, and builds infrastructure that assumes, from the start, that the data on it is protected health information.
We specialize. We sign the BAA. We configure Microsoft 365 the way HIPAA expects it to be configured. And we document everything, so you have the evidence you need when a payer audit, an insurance carrier, or a regulator asks for it.
Partners
Our telehealth services →
Microsoft and Zoom partners, purpose-built for healthcare.
We're enrolled in the Microsoft Cloud Partner Program and the Zoom Partner Program, which means we can deploy, configure, and support both platforms at the levels healthcare practices actually need. Signed BAAs, HIPAA-aligned configurations, and telehealth environments that work the first time.
Cloud Partner
Partner Program
HIPAA · Agreement
BAA
Business Associate Agreement
Signed
A signed BAA on every engagement, no exceptions.
Our standard Business Associate Agreement covers PHI safeguards, breach notification within 15 days, subcontractor flow-through obligations, and HITECH compliance. It's not an upsell. It's how we work.
How it works
Four steps from first call to fully managed.
Review
A 20-minute conversation about your practice, your current setup, and what's working or not. No pressure, no pitch deck.
Assessment
A structured walk-through of your technical safeguards, M365 configuration, backups, and HIPAA exposure points.
Plan & BAA
A written scope of services, a signed Business Associate Agreement, and a clear remediation roadmap.
Ongoing
24/7 monitoring, responsive helpdesk, quarterly business reviews, and documentation that stays audit-ready.
Resources
Plain-language guides for practice managers.
Short, practical reads on HIPAA, Microsoft 365, and the IT questions every independent practice should be asking.
H
The HIPAA IT Compliance Checklist for Primary Care Practices
A practical, non-legalese walkthrough of the technical safeguards every small practice should have in place, and how to document them.
Read guide →W10
Windows 10 End of Support: The HIPAA Problem Nobody's Talking About
Support ended in October 2025. If your practice is still running it, you likely have a HIPAA exposure you don't know about. Here's what to do.
Read article →5Q
Five Questions to Ask Any IT Provider Before You Sign
The BAA question is only the first. Here are the five conversations every practice administrator should have before committing to a managed services provider.
Read article →Ready to have an IT partner who actually understands healthcare?
A 20-minute HIPAA IT review is free, confidential, and pressure-free. Book a time that works for your schedule.
Schedule a Review →